Last week, reports emerged of a Galaxy Note 7 exploding while charging, and we’re seeing another reported instance today. It is likely that the phones were using third-party microUSB to USB Type-C cables, but Samsung is now taking a look at the situation to ensure customers aren’t in harm’s way. The South Korean company is delaying shipments of the Note 7 to conduct additional tests on the phone.
In a statement to Reuters, Samsung said:
Shipments of the Galaxy Note 7 are being delayed due to additional tests being conducted for product quality.
Meanwhile, South Korea’s Yonhap News Agency is stating that all Note 7 deliveries to local carriers SK Telecom, KT, and LG Uplus are being put on hold while Samsung investigates the cause of the explosions. A Samsung official failed to confirm or deny the report, stating: “We are checking whether the deliveries were halted or not.”
Shipment delays will put a dent in initial sales figures of the Galaxy Note 7, considering Samsung already sold an impressive 400,000 units since its launch in South Korea alone. That said, if there is an issue with the device, then it makes all the more sense for the company to get ahead of the problem and fix it before it escalates.
In the meantime, make sure you’re using Samsung’s official charger with your Galaxy Note 7.